Frequently Asked Questions
What Rostered costs, whether parents need the app, how one login covers several children, what happens to your data, and how to move a roster across. Answered plainly.
Getting started
What is Rostered and who is it for?
Rostered is a team management platform built specifically for youth sports clubs. It brings scheduling, rosters, RSVPs, team communication, and attendance into one system, so parents, coaches, and club administrators don't have to juggle spreadsheets, group chats, and email chains. Whether you run a water polo club, swim team, or any team-based sport, Rostered keeps everyone on the same page.
How do I get started?
Start your club on the signup page. A few details to start, then the part that makes it yours: your roster, the places you play, your season's dates. The roster can be typed in, imported from a spreadsheet, or filled in by your families from a link you send. Prefer a walkthrough first? Get in touch and we'll onboard you hands-on.
Can I import my existing roster into Rostered?
Yes. A roster can be typed in, imported from a spreadsheet, or filled in by your families from a link you send. The import wizard lets you preview every family before importing, make edits, and choose exactly who to bring in. You can also control whether welcome emails go out immediately or send them later.
Does Rostered replace TeamSnap or SportsEngine?
Rostered is a modern alternative to TeamSnap and SportsEngine, focused on what youth sports clubs need most. Check out our Rostered vs TeamSnap and Rostered vs SportsEngine comparisons for details.
For parents and families
Do parents need to download an app to use Rostered?
No. Everything is accessible through the web, and event emails link straight to the event, so parents can sign in from any browser to RSVP. For families who want the full experience, Rostered has native apps for both iOS and Android with push notifications, quick RSVP, and a family schedule view.
Does one parent account cover more than one child?
Yes. Families are real records in Rostered, not a list of addresses attached to a player. One login covers every athlete in the family, across teams and divisions, so a parent with three children signs in once.
Can parents share their family's schedule with their own calendar?
Yes. Rostered provides calendar subscription links (iCal) for Google Calendar, Apple Calendar, or Outlook, at whatever granularity fits: one athlete, the whole family, a team, or a division. Admins can subscribe to a feed for the entire club. The calendar stays automatically synced, when a practice gets rescheduled or a new game is added, it shows up in the family's personal calendar without any extra steps.
Where do I find an email the coach already sent?
In the app. Emails that coaches and admins send through Rostered are listed right in the app, so you don't have to dig through your inbox to find Tuesday's update again. Replying works like normal email, you reply from your email client, the same as any other message.
Do families see advertising in Rostered?
No. Parents and athletes are never shown advertising, and we don't sell user data.
Scheduling, RSVPs and attendance
How does event availability and attendance work?
Coaches and admins can enable RSVPs on any event, practices, games, tournaments, or custom events. Parents receive a notification and can respond per athlete in the app or on the web. Coaches see a live count of confirmed, declined, and pending responses, so they always know their numbers before an event. Marking who actually turned up is a separate step, available where a club enables attendance.
How does Rostered reduce confusion for parents and coaches?
Every schedule change, RSVP request, and team update lives in one place. Parents see their family's full schedule across all their children and teams, no more checking three apps to figure out who needs to be where. Coaches get real-time headcounts and can see who's coming, who's not, and who hasn't responded. Automated reminders go out before events so families who forgot to RSVP get a nudge.
Can families answer for only part of a tournament?
Yes. Multi-day events are answered per day and per athlete, so the Saturday of a tournament can be a yes and the Sunday a no without anyone having to explain it in a message thread.
Communication
How does team messaging work in Rostered?
Rostered includes Huddles, built-in group messaging channels for teams, divisions, or custom groups. Coaches can send updates, share information, and have conversations without relying on WhatsApp or iMessage groups. Channels are created automatically for each team and division, with reactions, attachments, @mentions, and per-channel unread counts, so a message to the U12 team stays separate from every other group you're in.
Can coaches send polls to their team?
Yes. Coaches can create polls and send them to specific teams, divisions, or the whole club. Use polls to vote on practice times, tournament preferences, team decisions, or anything that needs group input. Athletes and parents respond directly from the app or web, and results update in real time.
What if some of our families don't speak English?
A Huddle message can be translated on request, with the original kept alongside it, and the translation is refreshed if the message is later edited. Club email campaigns handle multiple languages too, so a club with Spanish-speaking families runs one conversation rather than two.
Running the club
Can coaches and administrators manage everything without spreadsheets?
Yes, that's the whole point. Rostered has built-in tools for managing athletes, families, teams, divisions, cohorts, locations, and schedules. Club admins can import their existing roster directly from platforms like SportsEngine, set up recurring practice schedules, and manage the full season calendar without ever opening a spreadsheet.
Can families register with our club through Rostered?
Yes, where enabled. Your club’s public family signup page is filled in from a phone without creating an account first. Submissions land in an admin review queue, nothing in your club's data changes until someone approves it, and Rostered checks each submission against the athletes and members you already have, so returning families are linked rather than duplicated. Registration enforcement is advisory by default, and a club that needs it can raise that so incomplete registration blocks RSVPs or roster placement.
Can we organize volunteers through Rostered?
Yes. Post a job against an event or on its own, set how many people you need, and guardians claim slots from their phone. Slot counts look after themselves, and alerts fire when somebody signs up or withdraws, so a late drop-out is something you know about rather than discover at the field.
Can we track club expenses and receipts?
Yes. Snap a photo of a receipt from your phone and Rostered's AI reads it and fills in the expense details for you. Scan receipts on the go and turn them into expenses and reports later, and track and approve spending with a clear review step, no shoebox of receipts or end-of-season spreadsheet scramble.
Pricing and your data
Is Rostered free?
Free for every parent and athlete. Clubs from $9 a month. There is no charge to families for any of it: the schedule, RSVPs, calendar feeds, Huddles messaging, polls, and the iOS and Android apps all come with a parent or athlete account, and grandparents can be invited as read-only fans at no cost either. What a club pays is a flat monthly fee sized by how many athletes it carries, not by how many adults are in the app. There is no free club package. See what's free for the full breakdown.
How much does Rostered cost?
Parents and athletes use Rostered for free. Clubs choose a package that fits their size (Squad, Team, Club, Academy, or Elite) and pay one flat monthly fee based on athlete count, from $9 to $199 a month. See the packages for what each tier includes.
What happens to our data if we leave?
It's your club's data. Clubs can export or delete it at any time, and you can cancel yourself from inside the product, there's no contract and no notice period to serve.
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